shogi Platform Account Terms

We at shogi set out the terms under which you open and use an account on our platform. By registering on shogi, you agree to these terms and our policies on deposits, withdrawals, market settlement, and dispute resolution. Our shogi terms apply to all users regardless of location, but our services are available only where local law permits.

These terms cover account eligibility, verification requirements, deposit and withdrawal procedures, bonus conditions, market rules, and how we handle disputes. We enforce these terms consistently across all shogi users. If you do not agree with our terms, do not open an account on shogi. If you have questions about any term, contact our support team via email or in-app messaging on our platform.

Our shogi terms are designed to protect both you and our platform. We undertake to settle all markets fairly, process all withdrawals subject to verification, and keep your account data secure. In return, we ask that you comply with our terms and use shogi responsibly.

Account opening and eligibility on shogi

To open an account on shogi, you must be at least 18 years old and legally able to enter into contracts in your jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. When you register on shogi, you provide your email, phone number, and password. We use this information to create your account and send you important notifications.

We at shogi require account verification before you can withdraw funds. Verification on our platform involves uploading a photo ID (passport, national ID, or driver's license) and proof of residence (utility bill or bank statement). Our shogi team reviews these documents and confirms verification within standard processing windows. We may request additional documents if we cannot verify your identity on our platform.

Account eligibility

You must be 18 or older and legally able to use our shogi platform. We do not offer services where online wagering is prohibited.

Verification documents

We require photo ID and proof of residence before withdrawal on shogi. Processing takes a few business days.

Account security

You are responsible for keeping your shogi password confidential. We are not liable for unauthorized access if you share your credentials.

We at shogi reserve the right to suspend or close your account if we suspect fraud, money laundering, or violation of our terms. If we close your account on shogi, we will return any remaining balance to your registered payment method subject to verification. We may also report suspicious activity to relevant authorities as required by law.

Your shogi account is personal and non-transferable. You may not share your account with others or use multiple accounts to circumvent our limits. If we detect multiple accounts linked to the same person on shogi, we may consolidate them or close them without notice.

Deposits, withdrawals, and market settlement on shogi

We at shogi accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers to mobile banking, local payment, online payment, and e-wallet virtual accounts. Deposits on our platform are processed instantly for e-wallets and mobile banking, and within minutes for bank transfers. We do not charge deposit fees on shogi, but your payment provider may apply their own charges. Minimum deposit on shogi is typically our welcome offer; maximum depends on your payment method and account verification level.

Withdrawals from your shogi account return to your original payment method. We process withdrawal requests subject to verification checks to prevent fraud. Withdrawal minimums on shogi are typically our welcome offer. Maximum withdrawal amounts depend on your account verification level and are displayed in your account settings. We do not charge withdrawal fees on shogi, but your payment provider may apply their own charges.

We at shogi settle all markets based on official results and our published rules. Disputes are resolved fairly and transparently.

We settle all shogi markets according to our published rules. For sportsbook markets on Liga 1, Piala AFF, and Champions League, we settle based on official match results. For esports markets on Mobile Legends and Free Fire, we settle based on official tournament results. For live-dealer tables on shogi, we settle based on the outcome of each hand or spin. For slot games on shogi, we settle based on the result of each spin. All settlements on our platform are final once confirmed.

If a match on shogi is postponed or cancelled, we handle settlement according to our rules. If a football match is postponed on shogi, we typically void all markets and return stakes. If a match is abandoned after starting, we settle based on the official result at the time of abandonment. Our shogi rules specify how we handle each scenario. You can review our full rules in the Terms section of our platform.

1. Deposit to shogi

   Choose your payment method and enter the amount. Your balance updates instantly on our platform.

2. Place markets or play games on shogi

   Your balance covers all products on our platform—sportsbook, live dealer, and slots.

3. Request withdrawal from shogi

   Select your payment method and amount. We process your request subject to verification checks.

4. Receive funds on shogi

   Funds return to your original payment method. Processing times vary by payment provider.

We at shogi do not offer bonuses or promotional credits. Any bonus offer on our platform is subject to specific terms and conditions. We reserve the right to modify or withdraw any bonus at any time. Bonus credits on shogi are non-transferable and may have wagering requirements before withdrawal.

Disputes on shogi are resolved through our support team. If you believe a market was settled incorrectly on our platform, contact us with evidence (screenshots, match details, official results). Our shogi team reviews your dispute and responds within standard business hours. If we find an error on our platform, we will correct your account balance. If we find no error, our settlement stands.

We at shogi are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you access shogi from a prohibited jurisdiction, we may suspend or close your account without notice. These terms are governed by the laws of our jurisdiction and apply to all shogi users equally.